Privacy Policy

Last updated: 26 September 2026

At Qrios Studio, we're committed to protecting your privacy. This policy explains what personal information we collect when you visit our website or get in touch, how we use it, who we share it with and the rights you have over it.

Who We Are

Qrios Studio is a trading name of Qrios Sales & Marketing Ltd, a company registered in England & Wales (company number 16450188). Our registered office is 41 Stanhope Street, Liverpool, L8 5RE.

We are the data controller for the personal information we collect through this website. If you have any questions about this policy or how we handle your data, email us at hello@qriosconsultancy.com or call 07914 806410.

What Information We Collect

  • Enquiry details: your name, email address, phone number (if you give it), the service you're interested in and anything you tell us in your message when you fill in one of our enquiry forms.

  • Mailing list details: your name and email address if you sign up to our mailing list.

  • Membership details: your name, email address and account details if you join Qrios Minds, our membership club.

  • Website usage data: information about how you use our site, such as the pages you visit, the device and browser you use and roughly where you are, collected through cookies and analytics tools if you agree to them.

How We Use Your Information

  • To reply to your enquiry and talk to you about our services

  • To deliver the services, workshops or membership you've signed up for

  • To send you news, updates and marketing emails, but only if you've opted in

  • To understand how people use our website so we can improve it and measure how well our marketing works

  • To keep our business records and meet our legal obligations

We never sell your personal information.

Legal Basis for Processing

Under UK data protection law (the UK GDPR), we rely on the following lawful bases:

  • Consent: for marketing emails and non-essential cookies. You can withdraw your consent at any time.

  • Contract: where we need your information to provide a service you've asked for or signed up to.

  • Legitimate interests: to reply to enquiries and to run and improve our business, where this doesn't override your rights.

  • Legal obligation: where we need to keep records, for example for tax and accounting.

If you're based in Portugal or elsewhere in the EU, the EU GDPR gives you the same protections.

Who We Share Your Information With

We only share your information with trusted service providers who help us run our business, and only as much as they need. These include:

  • Squarespace, which hosts our website, forms, mailing list and membership area

  • Google, for website analytics (Google Analytics) and measuring our advertising (Google Ads), only if you accept analytics and marketing cookies

  • Our payment providers, if you pay for a membership or service online

  • Our email provider, when you email us

We may also share information if the law requires us to.

International Transfers

Some of our providers, such as Squarespace and Google, may process data outside the UK and EU, including in the US. Where this happens, they use recognised safeguards, such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses, to keep your information protected.

How Long We Keep Your Information

We only keep your information for as long as we need it:

  • Enquiries that don't lead to work: up to 2 years from our last contact

  • Client and membership records: 6 years after our work together ends, to meet tax and accounting rules

  • Mailing list details: until you unsubscribe

  • Website analytics data: 14 months

Your Rights

You have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct anything that's wrong or incomplete

  • Ask us to delete your information

  • Object to, or ask us to restrict, how we use your information

  • Ask us to transfer your information to another organisation

  • Withdraw your consent at any time, including unsubscribing from our emails

To use any of these rights, email us at hello@qriosconsultancy.com. We'll reply within one month.

Cookies

We use cookies and similar technologies to make our website work, to understand how people use it and to measure our marketing. Essential cookies are always on. Analytics and marketing cookies, including Google Analytics and Google Ads, are only used if you select "Accept all" on our cookie banner. You can change your choice at any time using the "Cookie Preferences" link at the bottom of every page, or block cookies in your browser settings.

Keeping Your Information Safe

We use secure, reputable systems to store your information and we limit who can access it. No website can be completely secure, but we take sensible steps to protect your data.

Complaints

If you're unhappy with how we've handled your information, please get in touch first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or on 0303 123 1113. If you're in Portugal, you can contact the Comissão Nacional de Proteção de Dados (CNPD) at cnpd.pt.

Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.